Refunds and renewal

Last updated: 12 October 2026.

Seven-day full refund

You can request a full refund within seven days of each Plus payment. Email [email protected] from your account email and include the Razorpay payment ID and payment date. Never send your password, card number, CVV or OTP.

We aim to respond within two business days. Approved refunds are submitted through Razorpay to the original payment method. The time taken to reach your account depends on the payment method and bank. A refunded payment no longer contributes a month of Plus access; any remaining paid months stay attached to your account.

Duplicate charges and failed activation

If you were charged twice unintentionally or payment was captured without Plus activating, contact support with the affected payment IDs. We will investigate and restore the purchased access or refund the affected payment. These payment errors can be reported after the seven-day period too.

No automatic renewal

Plus uses one-time payments. We do not automatically charge you each month. You can stop renewing simply by making no further payment. Your existing access continues until its expiry date, then the account returns to Free.